FAQ’s

Irondequoit, Webster and Penfield. If you're nearby but outside those towns, send us your info and we'll let you know when we expand.

No. Most visits can be completed contactlessly. Just make sure we can access the yard and all dogs are secured away from the service area.

You'll have a regular service day. We stop by during our route that day and message you when the yard is complete.

We won't enter while a dog is loose in the service area. We'll contact you, and either wait if we can or reschedule the visit.

Yes. Most customers don't need to, but if you'd like a walkthrough, or your yard has tricky access or multiple fenced areas, let us know when you sign up and we'll set one up.

Standard prices cover yards up to 1/2 acre. Yards from 1/2 to 1 acre add a $20 per month service charge (plus tax, $21.60 total) to recurring plans. Over 1 acre, we'll give you a custom quote.

No long-term contracts. Your plan continues month to month until you cancel.

New weekly customers get their first standard cleanup free. If the yard has heavy or seasonal buildup, we'll quote any additional charge before we start, so there are no surprises. The offer doesn't apply to twice-monthly or one-time service.

Recurring plans bill automatically each month. Before you enter your card, the checkout page shows exactly when your first payment will happen.

Text or email us any time and we'll confirm your cancellation in writing. There are no cancellation fees.

Pet waste is securely bagged and disposed of. Full disposal details will be posted before launch.